Refund policy

Refund & Returns Policy

At BKRY BKRY, we want you to be happy with your purchase. If there is an issue with your order, please contact us and we'll be happy to assist.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at bkrybkry2026@gmail.com with your order number and details of the issue.

We may ask you to provide photos of the item so we can properly review the issue.

Returns

If you would like to request a return, please contact us at bkrybkry2026@gmail.com before sending anything back.

Returns must be approved by BKRY BKRY before they are sent.

Items should be returned in their original condition and packaging where applicable.

Refunds

Once your return or issue has been reviewed and approved, we will let you know whether your refund has been approved.

If approved, the refund will be processed to your original payment method. Please allow some time for the refund to appear in your account, depending on your payment provider.